Product Description
New, Factory-Sealed HP USB-C Dock G5 (Part# 5TW10AA) docking station.
Condition: This item is brand new and comes in its original, unopened manufacturer's packaging. Important Note on Packaging: As this may be older stock or subject to shipping/storage, the box itself may exhibit signs of shelf wear (such as minor scuffs, creases, or label remnants) and is not guaranteed to be in absolute mint retail condition. Please see photos for representation if available. Since the box remains sealed, the contents (Dock, AC Power Adapter [typically 120W], Power Cord, Documentation) are presumed complete as originally packaged by HP, but are unverified.
Overview: Streamline your workspace with this versatile HP USB-C Dock G5. Connect your compatible USB-C enabled laptop (HP or other brands like Apple, Dell, Lenovo) with a single cable to access multiple peripherals, up to three external displays, a wired network connection, and charge your laptop simultaneously (up to 100W Power Delivery). Its compact 4.8" x 4.8" footprint saves valuable desk space.
Product Specifications:
Brand: HP
Product Name: HP USB-C Dock G5
Part Number: 5TW10AA (or regional equivalent like 5TW10AA#ABA)
Type: Docking Station
Color: Black
Host Connection: Attached USB Type-C cable (1 meter)
Requires host PC to support DisplayPort™ Alt Mode and USB Power Delivery via USB-C port.
Power Delivery: Up to 100W to host laptop (HP systems); Up to 75W (non-HP systems)
Ports (Front):
1 x USB-C® 3.2 Gen 1 (Data + 15W Power Out)
Ports (Side):
2 x USB-A 3.2 Gen 1 (Charging)
1 x 3.5mm Combo Audio Jack (Headphone/Microphone)
Ports (Back):
2 x USB-A 3.2 Gen 1 (Charging)
2 x DisplayPort™ 1.4
1 x HDMI 2.0
1 x RJ-45 (Gigabit Ethernet)
1 x Standard Security Lock Slot (Lock sold separately)
1 x AC Power Adapter Input
Video Output: Supports up to 3 external displays (Resolution/number depends on host laptop GPU and DP version)
Networking: Gigabit Ethernet, PXE Boot, Wake-on-LAN (WoL), MAC Address Pass-Through, LAN/WLAN Switching
Compatibility: Laptops with USB-C (DP Alt Mode, PD support); Windows 7/10/11, macOS, Chrome OS
Power Adapter: Requires 120W HP AC Adapter (Presumed included in sealed box)
Dimensions (W x D x H): Approx. 4.8 x 4.8 x 1.77 inches (122 x 122 x 45 mm)
Weight: Approx. 1.49 lbs / 0.68 kg (Dock only)
Disclaimer:
Disclaimer: While the information is believed accurate, verify all specifications and certifications with the manufacturer or authorized distributor, especially for critical applications. The seller is not responsible for misapplication.
Condition Note: This is a New Sealed item. The external packaging may show signs of shelf wear and is not guaranteed to be mint (see photos if provided). Contents are presumed complete but unverified. Sold as-is due to sealed nature.
Compatibility Note: Full functionality requires the connected laptop's USB-C port to support DisplayPort Alt Mode and USB Power Delivery. Buyer is responsible for verifying compatibility with their specific laptop model, operating system, and peripherals before purchase.
Other Details
Before requesting a return, please contact us, as we can often times troubleshoot problems through email. All returns must include all original items in the same condition they were sent. We will also issue an RMA number which must be present on the exterior of the returned box. Your return will not be processed without your RMA number on the box. The buyer is responsible for all return shipping charges.We are not responsible for any technical specifications, compatibility, fitment, application issues, buyer’s remorse, or if an item was purchased by mistake. Any return or refund requested for these reasons will be charged a 20% restocking fee.
We offer the following return guidelines for the products we have available:
New other – All of our new product falls into this category since manufacturer packaging has usually been opened or is otherwise not in retail condition. We offer a full refund of the purchase price less shipping charges for “New other” products that are not in working condition for up to 30 days after receipt.
Seller refurbished – Our refurbished items have been tested and verified by our in-house staff and we guarantee the tested components for 30 days after receipt. We will refund the purchase price less shipping charges for “Seller refurbished” products that are not in working condition when received.
Used – All used products carry a 30 day non-DOA warranty. These products may not be 100% functional and only basic power on capabilities are guaranteed. If a “used” product is received and will not power on, we will issue a full refund less shipping charges. Partial refunds will not be issued for non-working components, and a 20% restocking fee will be charged to all returns of product that do power on.
For parts or not working – There are no warranties or return options available for merchandise that is listed as “for parts or not working”. All returns will be processed with a 20% restocking fee.
